Short answer. In Qatar, 999 is the single emergency number for police, ambulance and fire, run by the Ministry of Interior 1. People with a hearing disability have a dedicated emergency line, 992 1. For electricity and water problems, call 991 1. These numbers are listed in the Emergency Contacts panel of the Ministry of Interior portal 1.
Which number do I call in an emergency in Qatar?
Call 999 for police, ambulance or fire 1. It is one number for all three services, so you do not need to choose a service before calling.
Official numbers listed by the Ministry of Interior
| Service | Number |
|---|---|
| Police / Ambulance / Fire | 999 1 |
| Emergency for people with a hearing disability | 992 1 |
| Electricity and Water | 991 1 |
| Telephone directory ("Telephone Book") | 180 1 |
| Metrash2 & MOI e-Services | 2342000 1 |
All five numbers come from the "Emergency Contacts" panel of the Ministry of Interior portal, re-read on 20 October 2026 1.
Which agencies handle emergencies?
| Agency | Role | Link |
|---|---|---|
| Ministry of Interior – General Directorate of Civil Defence | Civil defence department of the Ministry of Interior | MOI portal: Civil Defence 2 |
| Ministry of Interior | Runs the national alert system and the Rescue Police (Al Fazaa) | portal.moi.gov.qa 2 |
The Ministry of Interior also runs Qatar's mobile early warning system; see Qatar emergency alerts.
What should I write down in advance?
Phones can lose charge or signal during an emergency. Keep a paper list with:
- 999 (police, ambulance, fire) and 992 (hearing-disability emergency line) 1;
- 991 for electricity and water 1;
- 2342000 for Metrash2 and MOI e-services 1;
- the numbers of your family members, your employer, your embassy if you are a foreign resident, and your doctor.
Our guide on important documents explains what else to keep on paper, and How to make a family emergency plan explains how to agree on contacts and meeting points.
When is 991 the right number?
Use 991 for problems with electricity and water supply 1. Keep 999, the police, ambulance and fire number 1, for situations where people are in danger. For preparing for a power cut at home, see Power outage.
Frequently asked questions
Is 999 free to call in Qatar?
The Ministry of Interior lists 999 as the number for police, ambulance and fire 1. The cost of the call is not stated in the panel consulted; in any emergency, call it without hesitation.
Is there an emergency number for deaf or hard-of-hearing people?
Yes. The Ministry of Interior lists 992 as the emergency number for people with a hearing disability 1.
What is 2342000?
It is the contact line for Metrash2 and the Ministry of Interior's e-services 1. It is not an emergency number.
Who runs Civil Defence in Qatar?
The General Directorate of Civil Defence is part of the Ministry of Interior 2.
Sources
- Ministry of Interior, State of Qatar — Important Numbers (Emergency Contacts panel) — https://portal.moi.gov.qa/wps/portal/MOIInternet/MOIHome (accessed 2026-10-20)
- Ministry of Interior, State of Qatar — Departments & Committees - General Directorate of Civil Defence — https://portal.moi.gov.qa/wps/portal/MOIInternet/departmentcommittees/civildefence (accessed 2026-10-20)
Turn this into action
Your plan for Qatar, worked out for your household.
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- The nuclear plants and zones around your home
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Sources
- Ministry of Interior, State of Qatar · Important Numbers (Emergency Contacts panel) checked 2026-10-20
- Ministry of Interior, State of Qatar · Departments & Committees - General Directorate of Civil Defence checked 2026-10-20