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Malaysia · Emergency numbers

Emergency numbers in Malaysia: 999 and official contacts

In Malaysia, 999 is the free number for police, ambulance, fire and rescue, and civil defence. Plus NADMA, MET, JKM and Atom Malaysia contacts.

Updated 2026-10-20· 6 official sources

Short answer. In Malaysia, 999 is the single free emergency number for police, ambulance (Ministry of Health), fire and rescue, and civil defence (APM) 1. It merged the former 991, 994 and 999 lines on 1 October 2007 1. For disasters, NADMA coordinates response through its National Disaster Control Centre (NDCC) and publishes the numbers of district disaster operations control centres 2.

Which number do I call in an emergency?

Dial 999. One call reaches police, ambulance, fire and rescue, and the Malaysia Civil Defence Force (Angkatan Pertahanan Awam Malaysia, APM) 1. The call is free 1.

Some secondary sources say that 112 dialled from a mobile phone redirects to 999. Phaenyx could not confirm this on an official page, so save 999 as your emergency number.

Which official contacts should I save?

Service Number or link Source
Emergency: police, ambulance, fire and rescue, civil defence 999 (free) 1
NADMA National Disaster Control Centre (NDCC, Puchong) +60 3 8064 2400 2
NADMA headquarters (Putrajaya) +60 3 8870 4800 3
District disaster operations control centres (PKOB) List on NADMA's portal: portalbencana.nadma.gov.my (PDF "SENARAI_NOMBOR_PEJABAT_DAERAH") 2
MET Malaysia hotline 1-300-22-1638 4
Department of Atomic Energy (Atom Malaysia) emergency hotline 1-800-88-7999 6
Malaysia Civil Defence Force (APM) civildefence.gov.my 1
JKM InfoBencana (evacuation centres) infobencanajkmv2.jkm.gov.my 5
Public flood information (JPS) publicinfobanjir.water.gov.my 2

The full district list (PKOB) is published at https://portalbencana.nadma.gov.my/images/ndcc/documents/PKOB/SENARAI_NOMBOR_PEJABAT_DAERAH.pdf 2. Look up your own district and save its number before the rainy season.

Who does what?

  • 999 is for any situation with danger to life or property, now 1.
  • NADMA coordinates disaster management nationally, through the NDCC, and locally through the district control centres (PKOB) 2.
  • MET Malaysia issues weather warnings; its hotline answers weather questions 4. See Emergency alerts.
  • JKM runs the temporary evacuation centres, listed live on InfoBencana 5. See Public shelters.
  • JPS publishes public flood information, including river levels 2.
  • Atom Malaysia is the nuclear regulator and runs an emergency hotline for radiological incidents 6. See Iodine tablets.

How do I keep these numbers usable when networks are down?

Write the key numbers on paper and keep the sheet in your emergency bag, with your important documents; both the documents and a phone with a power bank are on the official list. Our guides How do I make a family emergency plan? and Which radio and alerts do you need when networks are down? cover the rest.

Frequently asked questions

Is 999 free in Malaysia?

Yes 1.

Does 112 work in Malaysia?

Secondary sources say 112 from a mobile redirects to 999, but this was not confirmed on an official page. Dial 999.

When did Malaysia adopt a single emergency number?

On 1 October 2007, when 991, 994 and 999 were merged into 999 1.

Where can I find my district disaster control centre?

NADMA publishes the PKOB list on its disaster portal 2.

Sources

  1. Angkatan Pertahanan Awam Malaysia (APM) — 999 Emergency Services — https://www.civildefence.gov.my/999-emergency-services/?lang=en (accessed 2026-10-20)
  2. Agensi Pengurusan Bencana Negara (NADMA) — Portal Bencana NADMA — https://portalbencana.nadma.gov.my/ms/ (accessed 2026-10-20)
  3. Agensi Pengurusan Bencana Negara (NADMA) — Sistem amaran awal banjir guna teknologi CBS akan dibangunkan NADMA, MCMC — https://www.nadma.gov.my/bm/media-2/berita/5566-sistem-amaran-awal-banjir-guna-teknologi-cbs-akan-dibangunkan-nadma-mcmc (accessed 2026-10-20)
  4. Jabatan Meteorologi Malaysia (MET Malaysia) — Kriteria Amaran Hujan Berterusan — https://www.met.gov.my/ramalan/hujan-lebat/ (accessed 2026-10-20)
  5. Jabatan Kebajikan Masyarakat (JKM) — InfoBencanaJKM — https://infobencanajkmv2.jkm.gov.my/landing/ (accessed 2026-10-20)
  6. Jabatan Tenaga Atom (Atom Malaysia), formerly the Atomic Energy Licensing Board (AELB) — Portal Rasmi Jabatan Tenaga Atom (Department of Atomic Energy Malaysia, Atom Malaysia) — https://www.atom.gov.my/ (accessed 2026-10-20)

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Sources

  1. Angkatan Pertahanan Awam Malaysia (APM) · 999 Emergency Services checked 2026-10-20
  2. Agensi Pengurusan Bencana Negara (NADMA) · Portal Bencana NADMA checked 2026-10-20
  3. Agensi Pengurusan Bencana Negara (NADMA) · Sistem amaran awal banjir guna teknologi CBS akan dibangunkan NADMA, MCMC checked 2026-10-20
  4. Jabatan Meteorologi Malaysia (MET Malaysia) · Kriteria Amaran Hujan Berterusan checked 2026-10-20
  5. Jabatan Kebajikan Masyarakat (JKM) · InfoBencanaJKM checked 2026-10-20
  6. Jabatan Tenaga Atom (Atom Malaysia), formerly the Atomic Energy Licensing Board (AELB) · Portal Rasmi Jabatan Tenaga Atom (Department of Atomic Energy Malaysia, Atom Malaysia) checked 2026-10-20

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