Short answer. For police matters that are not an emergency in McAllen, Texas, call the McAllen Police Department non-emergency line at (956) 681-2000 1. If a life, a person or property is in danger right now, call 911 2.
Who to call in McAllen
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance | 911 | 2 |
| Police, non-emergency (McAllen Police Department) | (956) 681-2000 | 1 |
| Animal Care Services (City of McAllen) | (956) 681-1919 | 1 |
| Mental health or suicide crisis | 988 (call, text or chat) | 3 |
| Poisoning | 1-800-222-1222 | 4 |
What does the McAllen Police Department say?
"Non-Emergency Police: (956) 681-2000" 1
Who answers the call?
In McAllen, police calls that are not emergencies go to the McAllen Police Department 1.
Other cities
Non-emergency numbers in Texas: Houston, San Antonio, Dallas, Fort Worth, Austin, El Paso, Arlington, Corpus Christi. Outside city limits and on highways: Texas Department of Public Safety — Texas Highway Patrol (DPS). All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in the United States.
Frequently asked questions
What is the non-emergency number for police in McAllen?
(956) 681-2000, the McAllen Police Department non-emergency line 1.
Is (956) 681-2000 the same as 911?
No. 911 is for emergencies 2; (956) 681-2000 is the McAllen Police Department line for matters that are not urgent 1.
What is the animal control number in McAllen?
(956) 681-1919: Animal Care Services (City of McAllen) 1. In an emergency, call 911 2.
Sources · 4
- City of McAllen · Welcome to the City of McAllen Online! checked 2026-11-09
- Federal Communications Commission · Text to 911: What You Need to Know checked 2026-10-20
- 988 Suicide & Crisis Lifeline · 988 Suicide & Crisis Lifeline checked 2026-11-05
- MedlinePlus, U.S. National Library of Medicine · Poison control center - emergency number checked 2026-11-05