Short answer. For police matters that are not an emergency in Allen, Texas, call the Allen Police Department non-emergency line at 214.509.4321 1. If a life, a person or property is in danger right now, call 911 2.
Who to call in Allen
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance | 911 | 2 |
| Police, non-emergency (Allen Police Department) | 214.509.4321 | 1 |
| Animal Services & Shelter (City of Allen) | (214) 509-4378 | 3 |
| Mental health or suicide crisis | 988 (call, text or chat) | 4 |
| Poisoning | 1-800-222-1222 | 5 |
What does the Allen Police Department say?
"For non-emergency dispatch, call 214.509.4321." 1
Who answers the call?
In Allen, police calls that are not emergencies go to the Allen Police Department 1.
Other cities
Non-emergency numbers in Texas: Houston, San Antonio, Dallas, Fort Worth, Austin, El Paso, Arlington, Corpus Christi. Outside city limits and on highways: Texas Department of Public Safety — Texas Highway Patrol (DPS). All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in the United States.
Frequently asked questions
What is the non-emergency number for police in Allen?
214.509.4321, the Allen Police Department non-emergency line 1.
Is 214.509.4321 the same as 911?
No. 911 is for emergencies 2; 214.509.4321 is the Allen Police Department line for matters that are not urgent 1.
What is the animal control number in Allen?
(214) 509-4378: Animal Services & Shelter (City of Allen) 3. In an emergency, call 911 2.
Sources · 5
- City of Allen · Allen Police Department Headquarters checked 2026-11-09
- Federal Communications Commission · Text to 911: What You Need to Know checked 2026-10-20
- City of Allen · Allen Animal Services & Shelter checked 2026-11-09
- 988 Suicide & Crisis Lifeline · 988 Suicide & Crisis Lifeline checked 2026-11-05
- MedlinePlus, U.S. National Library of Medicine · Poison control center - emergency number checked 2026-11-05