Short answer. For police matters that are not an emergency in Plano, Texas, call the Plano Police Department non-emergency line at 972-424-5678 1. If a life, a person or property is in danger right now, call 911 2.
Who to call in Plano
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance | 911 | 2 |
| Police, non-emergency (Plano Police Department) | 972-424-5678 | 1 |
| Mental health or suicide crisis | 988 (call, text or chat) | 3 |
| Poisoning | 1-800-222-1222 | 4 |
What does the Plano Police Department say?
"Police Department (Non-emergency) Tel: 972-424-5678" 1
Who answers the call?
In Plano, police calls that are not emergencies go to the Plano Police Department 1.
Other cities
Non-emergency numbers in Texas: Houston, San Antonio, Dallas, Fort Worth, Austin, El Paso, Arlington, Corpus Christi. All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in the United States.
Frequently asked questions
What is the non-emergency number for police in Plano?
972-424-5678, the Plano Police Department non-emergency line 1.
Is 972-424-5678 the same as 911?
No. 911 is for emergencies 2; 972-424-5678 is the Plano Police Department line for matters that are not urgent 1.
Sources · 4
- City of Plano, Parks and Recreation Department · Emergency Trail Markers FAQs Frequently Asked Questions December 21, 2020 checked 2026-11-05
- Federal Communications Commission · Text to 911: What You Need to Know checked 2026-10-20
- 988 Suicide & Crisis Lifeline · 988 Suicide & Crisis Lifeline checked 2026-11-05
- MedlinePlus, U.S. National Library of Medicine · Poison control center - emergency number checked 2026-11-05