Short answer. For police matters that are not an emergency in Worcester, Massachusetts, call the Worcester Police Department non-emergency line at 508-799-8606 1. If a life, a person or property is in danger right now, call 911 2.
Who to call in Worcester
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance | 911 | 2 |
| Police, non-emergency (Worcester Police Department) | 508-799-8606 | 1 |
| Animal control (Worcester Police Department) | 508-799-1211 | 3 |
| Mental health or suicide crisis | 988 (call, text or chat) | 4 |
| Poisoning | 1-800-222-1222 | 5 |
What does the Worcester Police Department say?
"To report an ongoing incident, Dial 911 if an emergency or call the non-emergency Complaint Line at 508-799-8606." 1
Who answers the call?
In Worcester, police calls that are not emergencies go to the Worcester Police Department 1.
Other cities
Non-emergency numbers in Massachusetts: Springfield, Cambridge, Lowell, Brockton, Quincy, New Bedford, Lynn, Fall River. Outside city limits and on highways: Massachusetts State Police (MSP). All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in the United States.
Frequently asked questions
What is the non-emergency number for police in Worcester?
508-799-8606, the Worcester Police Department non-emergency line 1.
Is 508-799-8606 the same as 911?
No. 911 is for emergencies 2; 508-799-8606 is the Worcester Police Department line for matters that are not urgent 1.
What is the animal control number in Worcester?
508-799-1211: Animal control (Worcester Police Department) 3. In an emergency, call 911 2.
Sources · 5
- City of Worcester · Police | City of Worcester checked 2026-11-09
- Federal Communications Commission · Text to 911: What You Need to Know checked 2026-10-20
- City of Worcester · Animal Control | City of Worcester checked 2026-11-09
- 988 Suicide & Crisis Lifeline · 988 Suicide & Crisis Lifeline checked 2026-11-05
- MedlinePlus, U.S. National Library of Medicine · Poison control center - emergency number checked 2026-11-05