Short answer. For police matters that are not an emergency in Lowell, Massachusetts, call the Lowell Police Department non-emergency line at 978-937-3200 1. If a life, a person or property is in danger right now, call 911 2.
Who to call in Lowell
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance | 911 | 2 |
| Police, non-emergency (Lowell Police Department) | 978-937-3200 | 1 |
| Animal control (Lowell Animal Control Office) | 978-674-4277 | 1 |
| Mental health or suicide crisis | 988 (call, text or chat) | 3 |
| Poisoning | 1-800-222-1222 | 4 |
What does the Lowell Police Department say?
"For non-emergency related issues, please call the main police business number, 978-937-3200." 1
When should you use the non-emergency line?
The official page lists these examples 1:
- "To report loose or vicious animals, or an animal bite, please call the police business number, 978-937-3200."
Who answers the call?
In Lowell, police calls that are not emergencies go to the Lowell Police Department 1.
Other cities
Non-emergency numbers in Massachusetts: Worcester, Springfield, Cambridge, Brockton, Quincy, New Bedford, Lynn, Fall River. Outside city limits and on highways: Massachusetts State Police (MSP). All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in the United States.
Frequently asked questions
What is the non-emergency number for police in Lowell?
978-937-3200, the Lowell Police Department non-emergency line 1.
Is 978-937-3200 the same as 911?
No. 911 is for emergencies 2; 978-937-3200 is the Lowell Police Department line for matters that are not urgent 1.
What is the animal control number in Lowell?
978-674-4277: Animal control (Lowell Animal Control Office) 1. In an emergency, call 911 2.
Sources · 4
- City of Lowell · 911 Emergency Calls | Lowell, MA checked 2026-11-09
- Federal Communications Commission · Text to 911: What You Need to Know checked 2026-10-20
- 988 Suicide & Crisis Lifeline · 988 Suicide & Crisis Lifeline checked 2026-11-05
- MedlinePlus, U.S. National Library of Medicine · Poison control center - emergency number checked 2026-11-05