Short answer. For police matters that are not an emergency in Newton, Massachusetts, call the Newton Police Department non-emergency line at 617-796-2100 1. If a life, a person or property is in danger right now, call 911 2.
Who to call in Newton
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance | 911 | 2 |
| Police, non-emergency (Newton Police Department) | 617-796-2100 | 1 |
| Animal control (Newton Police Department) | 617-796-2109 | 3 |
| Mental health or suicide crisis | 988 (call, text or chat) | 4 |
| Poisoning | 1-800-222-1222 | 5 |
What does the Newton Police Department say?
"Newton Police uses 911 for emergencies and 617-796-2100 for non-emergency Police assistance." 1
When should you use the non-emergency line?
The official page lists these examples 1:
- "Call when you need Police assistance but the situation is not an emergency."
Who answers the call?
In Newton, police calls that are not emergencies go to the Newton Police Department 1.
Other cities
Non-emergency numbers in Massachusetts: Worcester, Springfield, Cambridge, Lowell, Brockton, Quincy, New Bedford, Lynn. Outside city limits and on highways: Massachusetts State Police (MSP). All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in the United States.
Frequently asked questions
What is the non-emergency number for police in Newton?
617-796-2100, the Newton Police Department non-emergency line 1.
Is 617-796-2100 the same as 911?
No. 911 is for emergencies 2; 617-796-2100 is the Newton Police Department line for matters that are not urgent 1.
What is the animal control number in Newton?
617-796-2109: Animal control (Newton Police Department) 3. In an emergency, call 911 2.
Sources · 5
- City of Newton (Newton Police Department) · Emergency & Non-Emergency Help | City of Newton, MA checked 2026-11-09
- Federal Communications Commission · Text to 911: What You Need to Know checked 2026-10-20
- City of Newton · Contact Newton Police | City of Newton, MA checked 2026-11-09
- 988 Suicide & Crisis Lifeline · 988 Suicide & Crisis Lifeline checked 2026-11-05
- MedlinePlus, U.S. National Library of Medicine · Poison control center - emergency number checked 2026-11-05