Short answer. In Sweden, call 112 for an emergency: ambulance, fire service, police or rescue 2. Call 113 13, the national information number, for information about accidents and crises 1. Use 114 14 for non-urgent police matters 3 and 1177 for healthcare advice when it is not an emergency 2. The Swedish Civil Defence and Resilience Agency (MCF) is the responsible civil defence agency and runs krisinformation.se 1.
Which number do I call?
| Number | Use |
|---|---|
| 112 | Emergency: ambulance, fire service, police, rescue 2 |
| 113 13 | National information number for accidents and crises 1 |
| 114 14 | Police, non-urgent matters; +46 77 114 14 00 from abroad 3 |
| 1177 | Healthcare advice when it is not an emergency 2 |
| 0771-240 240 | MCF switchboard 4 |
For information about an ongoing accident or crisis, MCF points to 113 13 rather than 112 1.
When should I call 113 13?
113 13 is the number MCF gives for information during accidents and crises. It is part of the instructions for the Important Public Announcement (VMA) signal, alongside listening to Sveriges Radio P4 and checking krisinformation.se 1. The signals are explained on the alerts page.
Which agencies are responsible for what?
- Myndigheten för civilt försvar (MCF), the Swedish Civil Defence and Resilience Agency, formerly MSB: civil defence and home preparedness — https://www.mcf.se/en/
- Krisinformation.se: the official crisis information portal — https://www.krisinformation.se/en/
- Strålsäkerhetsmyndigheten (SSM): radiation safety — https://www.stralsakerhetsmyndigheten.se/en/
- Länsstyrelser (county administrative boards): nuclear emergency response and iodine tablets (see the iodine page)
- Municipalities: local shelters, water and safety points (see the public shelters page)
Should I keep these numbers on paper?
Yes. MCF's home preparedness list includes a paper list of phone numbers: family, relatives, neighbours, hospital, municipality, emergency services and energy provider. It is on the kit page. For building a household contact plan, see /guides/family-plan.
Frequently asked questions
What is the emergency number in Sweden?
112, for ambulance, fire service, police and rescue 2.
How do I reach the Swedish police from abroad?
For non-urgent matters, call +46 77 114 14 00 3.
Is there a number for information during a crisis?
Yes: 113 13, the national information number for accidents and crises 1.
What is 1177?
The healthcare advice line for when it is not an emergency 2.
Sources
- Myndigheten för civilt försvar (MCF) — About the warning and information systems — https://www.mcf.se/en/advice-for-individuals/civil-defence-shelters-evacuation-and-warning-systems/public-service-announcement-and-other-varnings/about-the-warning--and-information-systems/ (accessed 2026-10-20)
- 1177 (Region Västerbotten) — Akut hjälp — https://www.1177.se/vasterbotten/sa-fungerar-varden/varden-i-vasterbotten/kontakt/akut-hjalp/ (accessed 2026-10-20)
- Polisen (Swedish Police Authority) — Contacting the Police — https://polisen.se/en/contacting-the-police/ (accessed 2026-10-20)
- Krisinformation.se (MCF) — Contact — https://www.krisinformation.se/en/about-krisinformation.se/contact/ (accessed 2026-10-20)
Turn this into action
Your plan for Sweden, worked out for your household.
- Water, food and equipment counted for each person and pet
- The nuclear plants and zones around your home
- Phaenyx Safe: one tap to tell your people you are safe
Sources
- Myndigheten för civilt försvar (MCF) · About the warning and information systems checked 2026-10-20
- 1177 (Region Västerbotten) · Akut hjälp checked 2026-10-20
- Polisen (Swedish Police Authority) · Contacting the Police checked 2026-10-20
- Krisinformation.se (MCF) · Contact checked 2026-10-20