Short answer. For police matters that are not an emergency in Aurora, Illinois, call the Aurora Police Department non-emergency line at 630-256-5000 1. If a life, a person or property is in danger right now, call 911 2.
Who to call in Aurora
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance | 911 | 2 |
| Police, non-emergency (Aurora Police Department) | 630-256-5000 | 1 |
| City services | 311 or 630-256-4636 | 1 |
| Animal control, cruelty complaints (Aurora Animal Care & Control) | 630-256-3630 | 3 |
| Mental health or suicide crisis | 988 (call, text or chat) | 4 |
| Poisoning | 1-800-222-1222 | 5 |
What does the Aurora Police Department say?
"For emergency calls, dial 911 and for police non-emergency inquiries, dial 630-256-5000." 1
Who answers the call?
In Aurora, police calls that are not emergencies go to the Aurora Police Department 1.
Other cities
Non-emergency numbers in Illinois: Chicago, Joliet, Naperville, Rockford, Elgin, Springfield, Peoria. Outside city limits and on highways: Illinois State Police (ISP). All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in the United States.
Frequently asked questions
What is the non-emergency number for police in Aurora?
630-256-5000, the Aurora Police Department non-emergency line 1.
Is 630-256-5000 the same as 911?
No. 911 is for emergencies 2; 630-256-5000 is the Aurora Police Department line for matters that are not urgent 1.
What is the animal control number in Aurora?
630-256-3630: Animal control, cruelty complaints (Aurora Animal Care & Control) 3. In an emergency, call 911 2.
Sources · 5
- City of Aurora · myAurora 311 | City of Aurora, IL checked 2026-11-09
- Federal Communications Commission · Text to 911: What You Need to Know checked 2026-10-20
- City of Aurora (Animal Care & Control) · Animal Concerns | Aurora Animal Care & Control checked 2026-11-09
- 988 Suicide & Crisis Lifeline · 988 Suicide & Crisis Lifeline checked 2026-11-05
- MedlinePlus, U.S. National Library of Medicine · Poison control center - emergency number checked 2026-11-05