Short answer. For police matters that are not an emergency in Richmond, Virginia, call the Richmond Police Department non-emergency line at (804) 646-5100 1. If a life, a person or property is in danger right now, call 911 2.
Who to call in Richmond
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance | 911 | 2 |
| Police, non-emergency (Richmond Police Department) | (804) 646-5100 | 1 |
| City services | 3-1-1 / 804-646-7000 | 3 |
| Mental health or suicide crisis | 988 (call, text or chat) | 4 |
| Poisoning | 1-800-222-1222 | 5 |
What does the Richmond Police Department say?
"The Richmond Police Non-Emergency Number is (804) 646-5100" 1
Who answers the call?
In Richmond, police calls that are not emergencies go to the Richmond Police Department 1.
Other cities
Non-emergency numbers in Virginia: Virginia Beach, Chesapeake, Norfolk. All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in the United States.
Frequently asked questions
What is the non-emergency number for police in Richmond?
(804) 646-5100, the Richmond Police Department non-emergency line 1.
Is (804) 646-5100 the same as 911?
No. 911 is for emergencies 2; (804) 646-5100 is the Richmond Police Department line for matters that are not urgent 1.
Sources · 5
- City of Richmond · Contact Us | Richmond checked 2026-11-05
- Federal Communications Commission · Text to 911: What You Need to Know checked 2026-10-20
- City of Richmond · About RVA 311 | Richmond checked 2026-11-05
- 988 Suicide & Crisis Lifeline · 988 Suicide & Crisis Lifeline checked 2026-11-05
- MedlinePlus, U.S. National Library of Medicine · Poison control center - emergency number checked 2026-11-05