Short answer. For police matters that are not an emergency in Norfolk, Virginia, call the Norfolk Police Department non-emergency line at 757-441-5610 1. If a life, a person or property is in danger right now, call 911 2.
Who to call in Norfolk
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance | 911 | 2 |
| Police, non-emergency (Norfolk Police Department) | 757-441-5610 | 1 |
| City services | 757-664-6510 | 1 |
| Report a crime online | Official online reporting | 1 |
| Mental health or suicide crisis | 988 (call, text or chat) | 3 |
| Poisoning | 1-800-222-1222 | 4 |
What does the Norfolk Police Department say?
"Call the non-emergency number, 757-441-5610, to report the following:" 1
When should you use the non-emergency line?
The official page lists these examples 1:
- "Any crime to a person, not life-threatening"
- "Auto theft not in progress"
- "Burglary to a home not in progress"
- "Loud music complaints"
- "Parking complaints"
Who answers the call?
In Norfolk, police calls that are not emergencies go to the Norfolk Police Department 1.
Other cities
Non-emergency numbers in Virginia: Virginia Beach, Chesapeake, Richmond. All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in the United States.
Frequently asked questions
What is the non-emergency number for police in Norfolk?
757-441-5610, the Norfolk Police Department non-emergency line 1.
Is 757-441-5610 the same as 911?
No. 911 is for emergencies 2; 757-441-5610 is the Norfolk Police Department line for matters that are not urgent 1.
Can I report a crime online in Norfolk?
Yes, for some non-urgent incidents: the Norfolk Police Department has an official online reporting page 1.
Sources · 4
- City of Norfolk – Emergency Communications · Calling the Non-Emergency Number | City of Norfolk, Virginia - Official Website checked 2026-11-05
- Federal Communications Commission · Text to 911: What You Need to Know checked 2026-10-20
- 988 Suicide & Crisis Lifeline · 988 Suicide & Crisis Lifeline checked 2026-11-05
- MedlinePlus, U.S. National Library of Medicine · Poison control center - emergency number checked 2026-11-05