Short answer. For police matters that are not an emergency in Raleigh, North Carolina, call the Raleigh Police Department non-emergency line at 919-829-1911 1. If a life, a person or property is in danger right now, call 911 2.
Who to call in Raleigh
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance | 911 | 2 |
| Police, non-emergency (Raleigh Police Department) | 919-829-1911 | 1 |
| Report a crime online | Official online reporting | 1 |
| Mental health or suicide crisis | 988 (call, text or chat) | 3 |
| Poisoning | 1-800-222-1222 | 4 |
What does the Raleigh Police Department say?
"Call 919-829-1911 to speak to an officer about a crime in which:" 1
When should you use the non-emergency line?
The official page lists these examples 1:
- "There is no serious personal injury, property damage or property loss;"
- "There is no possibility that the suspect is still at the scene or likely to return to the scene;"
- "An immediate response is not needed."
Who answers the call?
In Raleigh, police calls that are not emergencies go to the Raleigh Police Department 1.
Other cities
Non-emergency numbers in North Carolina: Charlotte, Greensboro, Durham, Winston-Salem. All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in the United States.
Frequently asked questions
What is the non-emergency number for police in Raleigh?
919-829-1911, the Raleigh Police Department non-emergency line 1.
Is 919-829-1911 the same as 911?
No. 911 is for emergencies 2; 919-829-1911 is the Raleigh Police Department line for matters that are not urgent 1.
Can I report a crime online in Raleigh?
Yes, for some non-urgent incidents: the Raleigh Police Department has an official online reporting page 1.
Sources · 4
- City of Raleigh · Report a Crime or Tip | Raleighnc.gov checked 2026-11-05
- Federal Communications Commission · Text to 911: What You Need to Know checked 2026-10-20
- 988 Suicide & Crisis Lifeline · 988 Suicide & Crisis Lifeline checked 2026-11-05
- MedlinePlus, U.S. National Library of Medicine · Poison control center - emergency number checked 2026-11-05