Short answer. For police matters that are not an emergency in Waterloo, Ontario, call the Waterloo Regional Police Service non-emergency line at 1-519-570-9777 1. If a life, a person or property is in danger right now, call 9-1-1 2.
Who to call in Waterloo
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance | 9-1-1 | 2 |
| Police, non-emergency (Waterloo Regional Police Service) | 1-519-570-9777 | 1 |
| Report a crime online | Official online reporting | 1 |
| Suicide crisis | 9-8-8 (call or text) | 3 |
What does the Waterloo Regional Police Service say?
"Using this number helps keep emergency lines free for urgent matters. 1-519-570-9777" 1
When should you use the non-emergency line?
The official page lists these examples 1:
- "The police non-emergency number is designated for situations that require police attention but do not pose an immediate threat to life, health, or property."
Who answers the call?
In Waterloo, police calls that are not emergencies go to the Waterloo Regional Police Service 1.
Other cities
Non-emergency numbers in Ontario: Toronto, Ottawa, Mississauga, Brampton, Hamilton, London, Markham, Vaughan. All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in Canada.
Frequently asked questions
What is the non-emergency number for police in Waterloo?
1-519-570-9777, the Waterloo Regional Police Service non-emergency line 1.
Is 1-519-570-9777 the same as 9-1-1?
No. 9-1-1 is for emergencies 2; 1-519-570-9777 is the Waterloo Regional Police Service line for matters that are not urgent 1.
Can I report a crime online in Waterloo?
Yes, for some non-urgent incidents: the Waterloo Regional Police Service has an official online reporting page 1.
Sources · 3
- Waterloo Regional Police Service · Who to Call | Waterloo Regional Police checked 2026-11-05
- Canadian Radio-television and Telecommunications Commission (CRTC) · 9-1-1 Services for Traditional Wireline, VoIP and Wireless Phone Services checked 2026-10-28
- 9-8-8: Suicide Crisis Helpline · Get Help, 9-8-8: Suicide Crisis Helpline checked 2026-11-05