Short answer. For police matters that are not an emergency in Guelph, Ontario, call the Guelph Police Service non-emergency line at 519-824-1212 (24/7) 1. If a life, a person or property is in danger right now, call 9-1-1 2.
Who to call in Guelph
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance | 9-1-1 | 2 |
| Police, non-emergency (Guelph Police Service) | 519-824-1212, 24/7 | 1 |
| Suicide crisis | 9-8-8 (call or text) | 3 |
What does the Guelph Police Service say?
"If you’re not in an emergency situation and no person or property is in immediate danger, please call our 24-hour non-emergency phone number 519-824-1212 or 519-829-4460 or TTY 1-866-513-8062." (in French) 1
When should you use the non-emergency line?
The official page lists these examples 1:
- "you have a known suspect"
- "you are in possession of any evidence"
- "the value of the theft, loss or property damage is more than $5,000"
- "someone broke into your home or business"
- "this is a motor vehicle collision"
- "this is a theft or loss of a firearm"
Who answers the call?
In Guelph, police calls that are not emergencies go to the Guelph Police Service 1.
Other cities
Non-emergency numbers in Ontario: Toronto, Ottawa, Mississauga, Brampton, Hamilton, London, Markham, Vaughan. All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in Canada.
Frequently asked questions
What is the non-emergency number for police in Guelph?
519-824-1212, the Guelph Police Service non-emergency line 1.
Is 519-824-1212 the same as 9-1-1?
No. 9-1-1 is for emergencies 2; 519-824-1212 is the Guelph Police Service line for matters that are not urgent 1.
Sources · 3
- Guelph Police Service · Non-Emergency Reporting | Guelph Police Service checked 2026-11-05
- Canadian Radio-television and Telecommunications Commission (CRTC) · 9-1-1 Services for Traditional Wireline, VoIP and Wireless Phone Services checked 2026-10-28
- 9-8-8: Suicide Crisis Helpline · Get Help, 9-8-8: Suicide Crisis Helpline checked 2026-11-05