Short answer. For police matters that are not an emergency in Ontario, California, call the Ontario Police Department non-emergency line at (909) 986-6711 (24/7) 1. If a life, a person or property is in danger right now, call 911 2.
Who to call in Ontario
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance | 911 | 2 |
| Police, non-emergency (Ontario Police Department) | (909) 986-6711, 24/7 | 1 |
| Fire department administration (Ontario Fire Department) | (909) 395-2002 | 3 |
| Report a crime online | Official online reporting | 4 |
| Mental health or suicide crisis | 988 (call, text or chat) | 5 |
| Poisoning | 1-800-222-1222 | 6 |
What does the Ontario Police Department say?
"For 24-hour, non-emergency calls, please call (909) 986-6711" 1
When should you use the non-emergency line?
The official page lists these examples 4:
- "Harassing Phone Call"
- "Lost Property"
- "Theft"
- "Vandalism"
- "Vehicle Burglary"
- "Vehicle Tampering"
Who answers the call?
In Ontario, police calls that are not emergencies go to the Ontario Police Department 1.
Other cities
Non-emergency numbers in California: Los Angeles, San Diego, San Jose, San Francisco, Fresno, Sacramento, Long Beach, Oakland. Outside city limits and on highways: California Highway Patrol (CHP). All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in the United States.
Frequently asked questions
What is the non-emergency number for police in Ontario?
(909) 986-6711, the Ontario Police Department non-emergency line 1.
Is (909) 986-6711 the same as 911?
No. 911 is for emergencies 2; (909) 986-6711 is the Ontario Police Department line for matters that are not urgent 1.
Can I report a crime online in Ontario?
Yes, for some non-urgent incidents: the Ontario Police Department has an official online reporting page 4.
What is the fire department's main number in Ontario?
(909) 395-2002: Fire department administration (Ontario Fire Department) 3. In an emergency, call 911 2.
Sources · 6
- City of Ontario · Communications Division | City of Ontario, California checked 2026-11-09
- Federal Communications Commission · Text to 911: What You Need to Know checked 2026-10-20
- City of Ontario · Contact City of Ontario | City of Ontario, California checked 2026-11-09
- City of Ontario · Online Police Reporting | City of Ontario, California checked 2026-11-09
- 988 Suicide & Crisis Lifeline · 988 Suicide & Crisis Lifeline checked 2026-11-05
- MedlinePlus, U.S. National Library of Medicine · Poison control center - emergency number checked 2026-11-05