Short answer. For police matters that are not an emergency in Mobile, Alabama, call the Mobile Police Department (MPD) Teleserv line at 251-208-7211 1. If a life, a person or property is in danger right now, call 911 2.
Who to call in Mobile
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance | 911 | 2 |
| Police, Teleserv line (Mobile Police Department (MPD)) | 251-208-7211 | 1 |
| City services | 251-208-5311 | 3 |
| Animal services (City of Mobile, via Mobile 311) | 251-208-5311 | 3 |
| Mental health or suicide crisis | 988 (call, text or chat) | 4 |
| Poisoning | 1-800-222-1222 | 5 |
What does the Mobile Police Department (MPD) say?
"To reach the Mobile Police Department’s Teleserve, call 251-208-7211." (in French) 1
When should you use the non-emergency line?
The official page lists these examples 1:
- "gas drive-offs"
- "thefts from vehicles"
- "property damage complaints"
- "harassing communications"
- "criminal mischief"
Who answers the call?
In Mobile, police calls that are not emergencies go to the Mobile Police Department (MPD) 1.
Other cities
Non-emergency numbers in Alabama: Huntsville, Birmingham, Montgomery, Tuscaloosa. Outside city limits and on highways: Alabama Law Enforcement Agency (Highway Patrol Division) (ALEA). All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in the United States.
Frequently asked questions
What is the non-emergency number for police in Mobile?
251-208-7211, the Mobile Police Department (MPD) Teleserv line 1.
Is 251-208-7211 the same as 911?
No. 911 is for emergencies 2; 251-208-7211 is the Mobile Police Department (MPD) line for matters that are not urgent 1.
What is the animal control number in Mobile?
251-208-5311: Animal services (City of Mobile, via Mobile 311) 3. In an emergency, call 911 2.
Sources · 5
- Mobile Police Department · Using MPD's Teleserve To Report Crimes checked 2026-11-09
- Federal Communications Commission · Text to 911: What You Need to Know checked 2026-10-20
- City of Mobile · City Contacts : City of Mobile, Alabama checked 2026-11-09
- 988 Suicide & Crisis Lifeline · 988 Suicide & Crisis Lifeline checked 2026-11-05
- MedlinePlus, U.S. National Library of Medicine · Poison control center - emergency number checked 2026-11-05