Short answer. For police matters that are not an emergency in Madison, Wisconsin, call the Madison Police Department non-emergency line at 608-255-2345 1. If a life, a person or property is in danger right now, call 911 2.
Who to call in Madison
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance | 911 | 2 |
| Police, non-emergency (Madison Police Department) | 608-255-2345 | 1 |
| Report a crime online | Official online reporting | 3 |
| Mental health or suicide crisis | 988 (call, text or chat) | 4 |
| Poisoning | 1-800-222-1222 | 5 |
What does the Madison Police Department say?
"In an emergency, call 911 Non-emergency: 608-255-2345" 1
When should you use the non-emergency line?
The official page lists these examples 3:
- "Contact the non-emergency dispatch center via phone to report a crime that has already occurred."
Who answers the call?
In Madison, police calls that are not emergencies go to the Madison Police Department 1.
Other cities
Non-emergency numbers in Wisconsin: Milwaukee. All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in the United States.
Frequently asked questions
What is the non-emergency number for police in Madison?
608-255-2345, the Madison Police Department non-emergency line 1.
Is 608-255-2345 the same as 911?
No. 911 is for emergencies 2; 608-255-2345 is the Madison Police Department line for matters that are not urgent 1.
Can I report a crime online in Madison?
Yes, for some non-urgent incidents: the Madison Police Department has an official online reporting page 3.
Sources · 5
- City of Madison · Contact Us | Police | City of Madison, WI checked 2026-11-05
- Federal Communications Commission · Text to 911: What You Need to Know checked 2026-10-20
- City of Madison · Report an Incident | Police | City of Madison, WI checked 2026-11-05
- 988 Suicide & Crisis Lifeline · 988 Suicide & Crisis Lifeline checked 2026-11-05
- MedlinePlus, U.S. National Library of Medicine · Poison control center - emergency number checked 2026-11-05