Short answer. For police matters that are not an emergency in Louisville, Kentucky, call the Louisville Metro Police Department (LMPD) non-emergency line at (502) 574-7111 1. If a life, a person or property is in danger right now, call 911 2.
Who to call in Louisville
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance | 911 | 2 |
| Police, non-emergency (Louisville Metro Police Department (LMPD)) | (502) 574-7111 | 1 |
| City services | 311 or (502) 574-5000 | 1 |
| Report a crime online | Official online reporting | 1 |
| Mental health or suicide crisis | 988 (call, text or chat) | 3 |
| Poisoning | 1-800-222-1222 | 4 |
What does the Louisville Metro Police Department (LMPD) say?
"LMPD Non-Emergency Line: (502) 574-7111" 1
Who answers the call?
In Louisville, police calls that are not emergencies go to the Louisville Metro Police Department (LMPD) 1.
Other cities
Non-emergency numbers in Kentucky: Lexington. All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in the United States.
Frequently asked questions
What is the non-emergency number for police in Louisville?
(502) 574-7111, the Louisville Metro Police Department (LMPD) non-emergency line 1.
Is (502) 574-7111 the same as 911?
No. 911 is for emergencies 2; (502) 574-7111 is the Louisville Metro Police Department (LMPD) line for matters that are not urgent 1.
Can I report a crime online in Louisville?
Yes, for some non-urgent incidents: the Louisville Metro Police Department (LMPD) has an official online reporting page 1.
Sources · 4
- Louisville Metro Government · Important Numbers | LouisvilleKY.gov checked 2026-11-05
- Federal Communications Commission · Text to 911: What You Need to Know checked 2026-10-20
- 988 Suicide & Crisis Lifeline · 988 Suicide & Crisis Lifeline checked 2026-11-05
- MedlinePlus, U.S. National Library of Medicine · Poison control center - emergency number checked 2026-11-05