Short answer. For police matters that are not an emergency in Jackson, Mississippi, call the Jackson Police Department (JPD) non-emergency line at 601-960-1800 1. If a life, a person or property is in danger right now, call 911 2.
Who to call in Jackson
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance | 911 | 2 |
| Police, non-emergency (Jackson Police Department (JPD)) | 601-960-1800 | 1 |
| City services | 601-960-1111 | 3 |
| Report a crime online | Official online reporting | 1 |
| Mental health or suicide crisis | 988 (call, text or chat) | 4 |
| Poisoning | 1-800-222-1222 | 5 |
What does the Jackson Police Department (JPD) say?
"Non-Emergency – 601-960-1800" 1
Who answers the call?
In Jackson, police calls that are not emergencies go to the Jackson Police Department (JPD) 1.
Other cities
Outside city limits and on highways: Mississippi Highway Patrol (MHP). All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in the United States.
Frequently asked questions
What is the non-emergency number for police in Jackson?
601-960-1800, the Jackson Police Department (JPD) non-emergency line 1.
Is 601-960-1800 the same as 911?
No. 911 is for emergencies 2; 601-960-1800 is the Jackson Police Department (JPD) line for matters that are not urgent 1.
Can I report a crime online in Jackson?
Yes, for some non-urgent incidents: the Jackson Police Department (JPD) has an official online reporting page 1.
Sources · 5
- City of Jackson · Jackson Police Department - City of Jackson checked 2026-11-09
- Federal Communications Commission · Text to 911: What You Need to Know checked 2026-10-20
- City of Jackson · Contact Us | City of Jackson Mississippi Official Support - City of Jackson checked 2026-11-09
- 988 Suicide & Crisis Lifeline · 988 Suicide & Crisis Lifeline checked 2026-11-05
- MedlinePlus, U.S. National Library of Medicine · Poison control center - emergency number checked 2026-11-05