Short answer. For police matters that are not an emergency in Cleveland, Ohio, call the Cleveland Division of Police non-emergency line at (216) 621-1234 1. If a life, a person or property is in danger right now, call 911 2.
Who to call in Cleveland
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance | 911 | 2 |
| Police, non-emergency (Cleveland Division of Police) | (216) 621-1234 | 1 |
| City services | 311 | 3 |
| Report a crime online | Official online reporting | 4 |
| Mental health or suicide crisis | 988 (call, text or chat) | 5 |
| Poisoning | 1-800-222-1222 | 6 |
What does the Cleveland Division of Police say?
"For Non-Emergency: Call (216) 621-1234" 1
When should you use the non-emergency line?
The official page lists these examples 4:
- "Was someone injured as a result of this crime or incident?"
- "Did the crime involve the use or threat of a weapon (gun, knife or other)?"
- "Did the crime involve drugs in any way?"
- "Was there house or garage break-in?"
- "Was this a motor vehicle accident?"
Who answers the call?
In Cleveland, police calls that are not emergencies go to the Cleveland Division of Police 1.
Other cities
Non-emergency numbers in Ohio: Columbus, Cincinnati, Toledo. All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in the United States.
Frequently asked questions
What is the non-emergency number for police in Cleveland?
(216) 621-1234, the Cleveland Division of Police non-emergency line 1.
Is (216) 621-1234 the same as 911?
No. 911 is for emergencies 2; (216) 621-1234 is the Cleveland Division of Police line for matters that are not urgent 1.
Can I report a crime online in Cleveland?
Yes, for some non-urgent incidents: the Cleveland Division of Police has an official online reporting page 4.
Sources · 6
- City of Cleveland · Cleveland Police Districts | City of Cleveland Ohio checked 2026-11-05
- Federal Communications Commission · Text to 911: What You Need to Know checked 2026-10-20
- City of Cleveland · 311 | City of Cleveland Ohio checked 2026-11-05
- City of Cleveland · Report a Crime | City of Cleveland Ohio checked 2026-11-05
- 988 Suicide & Crisis Lifeline · 988 Suicide & Crisis Lifeline checked 2026-11-05
- MedlinePlus, U.S. National Library of Medicine · Poison control center - emergency number checked 2026-11-05