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United States · Non-emergency numbers

What is the police non-emergency number in Baltimore?

Baltimore Police Department non-emergency line: 311. Call 911 in an emergency. City services: 3-1-1 (outside the city: 443-263-2220). Official sources.

Updated 2026-11-05· 6 official sources

Short answer. For police matters that are not an emergency in Baltimore, Maryland, call the Baltimore Police Department non-emergency line at 311 1. If a life, a person or property is in danger right now, call 911 2.

Who to call in Baltimore

Situation Number Source
Emergency: police, fire, ambulance 911 2
Police, non-emergency (Baltimore Police Department) 311 1
City services 3-1-1 (outside the city: 443-263-2220) 3
Report a crime online Official online reporting 4
Mental health or suicide crisis 988 (call, text or chat) 5
Poisoning 1-800-222-1222 6

What does the Baltimore Police Department say?

"Non-emergency: 311" 1

When should you use the non-emergency line?

The official page lists these examples 4:

  • "Lost or Stolen Property"
  • "Larceny"
  • "Larceny from Auto"
  • "Destruction of Property / Vandalism to Vehicle or other Property"
  • "Abandoned Vehicles *"
  • "Civil Matters *"

Who answers the call?

In Baltimore, police calls that are not emergencies go to the Baltimore Police Department 1.

Other cities

All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in the United States.

Frequently asked questions

What is the non-emergency number for police in Baltimore?

311, the Baltimore Police Department non-emergency line 1.

Is 311 the same as 911?

No. 911 is for emergencies 2; 311 is the Baltimore Police Department line for matters that are not urgent 1.

Can I report a crime online in Baltimore?

Yes, for some non-urgent incidents: the Baltimore Police Department has an official online reporting page 4.

Sources · 6

  1. Baltimore Police Department · Homepage | Baltimore Police Department checked 2026-11-05
  2. Federal Communications Commission · Text to 911: What You Need to Know checked 2026-10-20
  3. City of Baltimore · Baltimore City 311 Services | Baltimore City checked 2026-11-05
  4. Baltimore Police Department · File a Police Report | Baltimore Police Department checked 2026-11-05
  5. 988 Suicide & Crisis Lifeline · 988 Suicide & Crisis Lifeline checked 2026-11-05
  6. MedlinePlus, U.S. National Library of Medicine · Poison control center - emergency number checked 2026-11-05