Short answer. For police matters that are not an emergency in Cardiff, Wales, call the South Wales Police non-emergency line at 101 1. If a life, a person or property is in danger right now, call 999 2.
Who to call in Cardiff
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance, coastguard | 999 | 2 |
| Police, non-emergency (South Wales Police) | 101 | 1 |
| Report a crime online | Official online reporting | 3 |
| Urgent medical help that is not an emergency | NHS 111 | 4 |
What does the South Wales Police say?
"Call 101 for non-emergency enquiries." 1
Who answers the call?
In Cardiff, police calls that are not emergencies go to the South Wales Police 1.
Other cities
Non-emergency numbers in Wales: Swansea, Newport. All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in the United Kingdom.
Frequently asked questions
What is the non-emergency number for police in Cardiff?
101, the South Wales Police non-emergency line 1.
Is 101 the same as 999?
No. 999 is for emergencies 2; 101 is the South Wales Police line for matters that are not urgent 1.
Can I report a crime online in Cardiff?
Yes, for some non-urgent incidents: the South Wales Police has an official online reporting page 3.
Sources · 4
- South Wales Police · Contact us | South Wales Police checked 2026-11-05
- NHS · When to call 999 checked 2026-11-05
- South Wales Police · Report | South Wales Police checked 2026-11-05
- NHS · When to use NHS 111 online or call 111 checked 2026-11-05