Short answer. For police matters that are not an emergency in Surrey, British Columbia, call the Surrey Police Service non-emergency line at 604-599-0502 1. If a life, a person or property is in danger right now, call 9-1-1 2.
Who to call in Surrey
| Situation | Number | Source |
|---|---|---|
| Emergency: police, fire, ambulance | 9-1-1 | 2 |
| Police, non-emergency (Surrey Police Service) | 604-599-0502 | 1 |
| Suicide crisis | 9-8-8 (call or text) | 3 |
What does the Surrey Police Service say?
"Examples of incidents that do not require an immediate response and should be reported by calling 604-599-0502 (non-emergency):" 1
When should you use the non-emergency line?
The official page lists these examples 1:
- "Someone broke into your vehicle while you were shopping."
- "Someone parked their vehicle in a no-parking zone."
- "Someone is playing their music too loud."
- "You have information about a historical crime."
- "If you see graffiti on your property, please call non-emergency at 604-599-0502."
Who answers the call?
In Surrey, police calls that are not emergencies go to the Surrey Police Service 1.
Other cities
Non-emergency numbers in British Columbia: Vancouver, Burnaby, Richmond, Abbotsford, Coquitlam, Kelowna, Victoria. All cities: Police non-emergency numbers by city. Every national number: Emergency numbers in Canada.
Frequently asked questions
What is the non-emergency number for police in Surrey?
604-599-0502, the Surrey Police Service non-emergency line 1.
Is 604-599-0502 the same as 9-1-1?
No. 9-1-1 is for emergencies 2; 604-599-0502 is the Surrey Police Service line for matters that are not urgent 1.
Sources · 3
- Surrey Police Service · When to Call Police | Surrey Police checked 2026-11-05
- Canadian Radio-television and Telecommunications Commission (CRTC) · 9-1-1 Services for Traditional Wireline, VoIP and Wireless Phone Services checked 2026-10-28
- 9-8-8: Suicide Crisis Helpline · Get Help, 9-8-8: Suicide Crisis Helpline checked 2026-11-05